What features do you offer to manage training at scale?
Skill Assessments in written and lab (hands-on) formats to test potential hires, baseline existing staff, take a practice certification exam, or guide hyper-relevant learning journeys based on what the learner already knows.
Smart Learning Paths packed with always-current courses, quizzes, and labs. We include public learning paths (for certification prep, upskilling, or first-time learning) as well as private “training programs” curated for your organization’s specific needs. With video content, translations, transcripts, and extra resources to dive deep.
Hands-on labs include a robust selection of cloud labs, coding labs, and hybrid labs (plus Lab Maker to customize your own labs). These are purpose-built to develop and validate new technical skills that your team can immediately transfer to the workplace – without worrying about incurring costs or breaking software in a live environment.
Intelligent Analytics and reporting that track not just course completion, but realtime skills growth and skill proficiency. Using our unique skill assessment technology, Cloud Academy calculates the skill levels of each user based on their performance in exams, quizzes, and lab challenges – then creates a Skill Profile Dashboard based on the proven skills of your staff.
Enterprise customization to tailor learning to your company’s exact personas and way of working. Add your own proprietary content, clone and modify our courses and labs, or remix training programs to meet your exact timelines and requirements.
How do you support learning engagement and customization needs?
Cloud Academy is committed to your successful implementation and adoption of learning. Each customer is paired with a Customer Success Manager with expertise in reducing time-to-value, improving learning efficiency through training content curation, and engaging users through a blend of communication, best practice, and live events.
In addition, our team of Success Services experts are available to work with you to tailor content and learning journeys, conduct adoption and gamified events, and provide deep subject matter expertise in core cloud technologies as well as help your learners prepare and sit for a certification exam. This ramps up engagement through hyper-relevant self-paced learning and exciting instructor-led learning events.
How do you ensure content is up-to-date? What is your retirement policy?
Unlike most technical training providers, Cloud Academy content isn’t regularly retired due to a content license expiration or related issue. Instead, content is seamlessly updated –without any impact on progress or learners. This is because we use in-house content creators with proven expertise in their subject areas and a professional investment in ensuring all content is current.
For example, our team regularly updates Azure and AWS certifications whenever the cloud service provider makes a change to the examination. We provide in-app notifications that the content will be replaced in the near future due to a change in exam, then redirect users once the new exam is available (but never interrupting progress on the current exam.) As another example, our team spends up to 20% of their time updating our hands-on labs to stay current with the latest Cloud Provider services which is why we have text-based lab guidance, so we can seamlessly add updates without interrupting users who are currently practicing in a live environment.