Cloud Literacy

You know what cloud computing is, right? You hear about it all the time but do you really know what it is, what it’s made up of, and what it means for you and your organization? 

You probably use cloud services every day at home and at work – things like Apple iCloud, Netflix, Twitter, Siri, Skype, WhatsApp, Office 365, and Salesforce CRM to name just a few. So, whether you’re involved in sourcing IT services, need to understand the cloud to make your business area work more efficiently, or just want to know about what the cloud is, this course is for you. 

Intended Audience

This course is aimed at anybody who needs a basic understanding of what the cloud is, how it works, and the important considerations for using it. 

Prerequisites

Although not essential, before you complete this course it would be helpful if you have a basic understanding of server hardware components and what a data center is.  

Learning Objectives

After completing the Cloud Literacy course, you will know: 

• What the cloud is, and the different types of cloud service models
• The key business benefits of cloud services
• The primary risks and opportunities when using cloud services, including the security implications
• What virtualization is and how it relates to cloud computing
• The role of DevOps and cloud computing play in business transformation and agile ways of working
• The important implications for migrating services to the cloud

Agenda

This course contains videos, quizzes, and other resources for four modules, together with the associated course Introduction. It also incorporates quizzes for you to test your knowledge as you work through the Course. 

Course Introduction

We begin with an introduction to the course and what you can expect from the videos in this Course. It will also provide you access to the Cloud Literacy Resources, Glossary, and Art of the Possible case studies. 

Module 1 – What is the Cloud

• Servers and data centers 
• The cloud demystified 
• The cloud ‘as a service’ 
• Benefits of cloud services 

Module 2 – Virtualization and Deployment

• Virtualization 
• Cloud deployment models 

Module 3 – Business Implications

• Cost considerations 
• Security and legal implications 
• People management 

Module 4 – Cloud Development

• Agile, DevOps, and the cloud 
• Application mindset and practices 
• Migrating to the cloud 

Feedback

We welcome all feedback and suggestions — please contact us at qa.elearningadmin@qa.com to let us know what you think.